Studio Policies

CANCELLATION POLICY

We understand that life happens, but to keep things fair for everyone, we require a minimum of 12 hours' notice for class cancellations. Late cancellations will result in the loss of your class credit. This policy is strictly enforced to allow time to fill your spot.

ARRIVAL & LATE POLICY

We are committed to providing a focused, safe and effective experience for all of our clients, for this reason, late arrivals are not permitted to join class once it has started.  Pilates is a mindful practice that requires proper warm-up and focus from the very beginning. Arriving late can be disruptive to the instructor and other clients, and more importantly, it increases the risk of injury for the person who misses the warm-up.

Please do not enter the studio if you arrive late.

We kindly ask that you arrive no more than 5–10 minutes before your class. As a small studio, the previous class is often wrapping up just before the next begins, and this helps ensure a comfortable and smooth transition for everyone.

WAIT LISTS

In order to help everyone get a fair chance to attend class, we offer a waitlist for full classes. Our waitlist automatically enrolls clients in order as spots open, and waitlists often move quickly so even if a class is full, there’s a good chance you may still get in. You’ll receive an email if you’re added to class. Auto-enrollment stops 1 hour before class. If your plans change, please remove yourself from the waitlist to avoid a late cancellation.